Shipping policy

Shipping Policy

Last updated: 07/08/2026

Thank you for shopping with Holy-Brine! Below are the terms and conditions that constitute our Shipping Policy.

Processing & Handling Times

  • Standard Orders: All orders are processed within [e.g., 1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification when your order has shipped, along with tracking information.

  • Note: Processing times may be slightly extended during high-volume sales, holidays, or product launches.

Shipping Rates & Estimated Delivery

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping

Shipping Option Estimated Delivery Time Price
Standard Shipping [e.g., 3–5 business days] £2.99 (or Free over £10.00)

Customs, Duties, and Taxes:

Holy-Brine is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, VAT, etc.).

How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow [e.g., 48 hours] for the tracking information to become available.

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at holybrine206@gmail.com with your name and order number, and we will look into it for you.

Shipping to P.O. Boxes / APO/FPO Addresses

  • Holy-Brine Curently only ships to addresses within the UK & UK Territories

    (Or: "Unfortunately, we do not ship to P.O. Boxes or APO/FPO addresses at this time.")

Missing, Damaged, or Stolen Packages

  • Damaged Items: If your order arrives damaged, please save all packaging materials and damaged goods, and contact us immediately at holybrine206@gmail.com with photos of the damage so we can file a claim or issue a replacement.

  • Lost or Stolen Packages: If your tracking indicates that your package was delivered but you haven't received it, please check with neighbors or your local carrier first. If it is still missing, reach out to us at holybrine206@gmail.com and we’ll help guide you through the next steps.

Contact Us

If you have any further questions about our shipping practices, please don't hesitate to reach out:

  • Email: holybrine206@gmail.com

  • Contact Form: [Link to Contact Page]

  • Address: 50 Witches Walk Bridgwater Somerset